Repair & Maintenance

Arrange for repair or troubleshooting visits

In order to maintain the high quality and reliable service of Tianhe products, please ensure that regular maintenance is carried out when needed. The time between each scheduled maintenance interval depends on the type of device and the amount of device used. TINHO products are designed to alert you when regular maintenance is expected, so you can plan for your unfinished work.

If your TINHO product requires regular maintenance or you are experiencing technical problems, please call the TINHO Technical Hotline at +86 159 6885 4385

Daily maintenance & Regular maintenance

All Linx products require basic routine maintenance to maximize usability and reliability. The product comes with manuals, CD, USB flash drives, etc., which explains how to perform maintenance. The daily maintenance is also covered in the installation training.

Most Linx products require regular maintenance after a period of use, depending on the product type and usage. Tianhe designed products will alert you when repairs are needed so you can plan for your unfinished work.
If your Tianhe product requires regular maintenance, or if you are not sure about regular maintenance, please contact Technical Support at +86 159 6885 4385 or mail:


Purchase spare parts

Tianhe offers a full range of spare parts for all of our current coding and marking equipment. We are also committed to supporting older products for at least five years and usually longer. To maximize the reliability and usability of your Tianhe inkjet coding & laser marking equipment, we recommend that you always use genuine Tianhe spare parts.

To order Tianh spare parts, please contact Tianhe sales team, It is recommended that you or help you find the right spare parts unless you have received Tianhe training and achieved advanced maintenance levels.

For more information or supporting, please contact mail to

Get In Touch

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