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Support & Sales
Address
7/F No.6899, Liuxiang Highway, Shanghai(201811) P.R.C
Faq
How do I know which laser marking machine is right for my application?
Commonly, clients face the same question:”How to choose?” This why TINHO is here. With over 20 years of manufacturing experience, we provide fiber, UV, and CO2 laser marking systems tailored to specific application.
When choosing a suitable laser marking system, you need to pay attention to these factors: materials, marking content, production speed, and automation.
Contact us with your material and marking details for a professional recommendation.
What materials can your laser marking machines mark?
Our laser marking systems support a wide range of materials: Metal (Stainless steel, Aluminum, Brass, Copper), Plastics, PCB boards, Glass, Ceramics, Wood, Leather, Paper, Rubber, etc.
Can your laser marking systems be integrated into our production line?
Of course, TINHO’s laser marking machines are designed for industrial automation and seamless production line integration. We support integration with ERP, WMS, and MES systems.
What kind of technical support and after-sales services do you provide?
We provide 1 year after-sales warranty for all laser marking machines and technical support throughout the machine’s lifecycle.
Our services include:
- · Online installation and commissioning guidance
- · Remote technical support via video or remote access
- · English operation manuals and training materials
- · Spare parts availability and replacement guidance
Who should I contact if I need additional parts, help installing them, or more technical support?
You can contact our after-sales and technical support team directly through the same contact channels used for your initial purchase.
Our team will:
- · Assist with spare parts identification and supply
- · Provide step-by-step installation guidance
- · Offer remote troubleshooting and technical consultation
We maintain long-term technical support for all our customers to ensure reliable operation and continuous performance of our laser marking systems.
7/F No.6899, Liuxiang Highway, Shanghai(201811) P.R.C
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